The user name and the account password are the mandatory information which users need to enter while logging in to their email account. These are the keys to their email account without which they would not be able to access their email account. However, there are times when users may misplace or forget this information and as a result lose access to the account. This recovery related issues were not as prevalent in years before, as it today owes to the fact that customers now a day maintain multiple online accounts to use the features of the various online commercial portals available today. In case of such issues, users have two options – they can recover their credentials from the email portal itself or they can opt to connect to the technical support team to take their help in recovery of the password.
The recovery of user name and password are almost the same with a minor difference. The difference being that for recovery of user name, the user needs to enter the email address corresponding to the email account and for recovery of password, the user needs to enter the user name of the corresponding to the email account. In both of the cases, the user name or the pass key is sent to the registered alternate email address or mobile number to the account. Hence, for users who have an active contact point has to connect to the Gmail technical support team to seek their help in adding an active contact point to the email account. The team of experts authenticates the user by asking him the keys to the hint question registered in the account and then based on the findings, enables him to add a valid email address to the email account. This email address is then used to share the verification code which can then be used to recover the email password.
Apart from this, Gmail also provides the option to users to set a previously set password as the current reset password by entering the same in the portal. In such cases, users need to enter any of their previous passwords in the portal which would be reset to their current password. The Gmail customer service team be contacted any time for such services via their support platforms which includes the toll free call option, email, live chat or discussion in the interactive forum which is hosted on social media for customers to voice their opinion.